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Digital Health Systems and Surveillance Lead / Team Lead, Fiji

Department: Monitoring, Evaluation, Research, and Learning (MERL)
Location:

Integrated Business & Technical Consultants, Inc. (IBTCI), a U.S. based international development consulting company established in 1987, has worked in over 100 countries and implemented over 300 projects. IBTCI serves government agencies, private sector companies, and several donor agencies. IBTCI specializes in monitoring, evaluation, research, and learning (MERL) and institutional support across many areas and sectors including, but not limited to, conflict and crisis, democracy and governance, agriculture, economic growth, food security, education, environment, and global health.

Position Title: Digital Health Systems and Surveillance Lead / Team Lead, Fiji

Department: Monitoring, Evaluation, Research, and Learning

Location: Fiji and Remote

Report To: Home Office, Supervision of Lab Information Systems Officer, Lab Specialist, and Data Analyst

Type: Short-term consultant (August–December 2026)

Classification: Consultancy

Clearance Required: N/A

About IBTCI and the Assignment

Integrated Business & Technical Consultants, Inc. (IBTCI) is a global consulting firm that helps government agencies, international organizations, and other partners address complex development challenges. IBTCI will implement its portion of STRIDES Fiji in partnership with The Pacific Community (SPC) and in coordination with FHI 360, Fiji’s Ministry of Health and Medical Services (MHMS), Fiji Centre for Disease Control (Fiji CDC), and other national and regional partners.

The Digital Health Systems and Surveillance Lead will lead assessments, stakeholder consultations, technical working sessions, and development of practical products that strengthen the use of Fiji’s existing clinical, laboratory, surveillance, and visualization systems for outbreak detection and response.

Key Responsibilities

· Direct all parts of the project, maintaining direct accountability to IBTCI.

· Lead and coordinate delivery of the following four tasks:

o Task 1 – LIMS Integration with Surveillance Systems: Assessment of the current LIMS landscape (Senaite and STARLIMS) – data formats, coding standards, export capability, and state of any existing LIMS-to-surveillance data exchange. Definition of a common minimum dataset and exchange standard for laboratory results with the Fiji CDC surveillance unit and emergency operations center (EOC). Drafting and updating of data-sharing agreements and policies between laboratories, the Fiji CDC surveillance unit, and EOC.

o Task 2 – Review Digital Systems and SOPs for Outbreak Response: Document inventory and desk review of existing SOPs, guidelines, and project reports relevant to digital-system use for outbreak response, including current PATIS+ and STARLIMS documentation. Key informant interviews with MHMS, Fiji CDC, MoA, BAF, and prior implementers (DFAT, WHO, SPC), including PATIS+ and STARLIMS system owners. User-perception survey across Tamanu, Senaite, Tupaia, PATIS+, and STARLIMS operator groups. Data-flow mapping across Tamanu / PATIS+ (clinical), Senaite / STARLIMS (laboratory), and Tupaia (visualization), including interface points and points of duplication. Synthesis and drafting of the review report with findings and recommendations. Stakeholder validation, revision, and finalization of the review report.

o Task 3 – Host Technical Working Group (TWG) Meetings for Digital Systems Action Plan: Confirmation of TWG composition and endorsement of Terms of Reference by MHMS and Fiji CDC. TWG inception meeting – preparation, facilitation, and minutes. Action-plan development workshops (two facilitated working sessions). Roadmap drafting, technical review, and partner consultation.

o Task 4 – Improve SOPs for Tamanu and Senaite: Gap analysis and prioritization of SOPs and job aids across the three systems. Drafting and review of SOPs for Tamanu (clinical / EMR) outbreak-response workflows. Drafting and review of SOPs for Senaite (LIMS).

· Coordinate and supervise the project team's work in their contributing roles. Provide day-to-day technical direction to designated laboratory information, laboratory, and data-analysis specialists and coordinate closely with IBTCI project management, MEL, and quality-review personnel.

· Maintain clear meeting records, version control, evidence traceability, decision and action logs, and timely technical inputs for milestone verification and project reporting.

· Coordinate with relevant ministries and agencies to support data sharing and interoperability initiatives.

· Participate in donor coordination discussions related to digital health strengthening.

· Ensure the quality of the process, outputs, methodology, and timely delivery of all products.

· Take direct responsibility for all deliverables being of high quality.

Main Deliverables

· Task 1 (LIMS Integration with Surveillance Systems): Data-sharing agreements drafted.

· Task 2 (Review Digital Systems and SOPs for Outbreak Response): A report on current implementation and attitudes toward digital systems completed.

· Task 3 (Host TWG Meetings for Digital Systems Action Plan): TWG meeting reports and digital systems action plan completed.

· Task 4 (Improve SOPs for Tamanu and Senaite): SOPs and Job Aids reviewed, SOPs for Tamanu and Senaite improved/developed.

Required Qualifications

  • Advanced degree in health informatics, digital health, public health, epidemiology, laboratory systems, information systems, or a closely related field; an equivalent combination of education and highly relevant experience may be considered.
  • At least 10 years of progressively responsible experience strengthening digital health, public health surveillance, laboratory information, or outbreak-response systems.
  • Demonstrated senior technical leadership or team-lead experience on complex, multidisciplinary assignments involving government and international partners.
  • Experience assessing health-data flows and LIMS/surveillance interfaces and defining minimum datasets, structured data exchange, interoperability requirements, dashboards or alerts, and system-use improvements.
  • Experience developing or improving SOPs, workflow documentation, technical specifications, action plans, roadmaps, job aids, or data-governance instruments.
  • Strong knowledge of health-data privacy, data sovereignty, information security, role-based access, and government ownership of health information.
  • Excellent English technical writing, presentation, facilitation, stakeholder-management, and remote-team coordination skills.
  • Availability for travel to Fiji.

Preferred Qualifications

  • Experience working with government health systems in Fiji or the Pacific region preferred.
  • Experience with clinical, LIMS, patient-information, and surveillance platforms (preferably StarLIMS).
  • Experience supporting One Health surveillance across human health, animal health, biosecurity, laboratories, emergency operations, and regional reporting.
  • Experience delivering donor-funded digital-health or global-health-security assignments.

Working Environment and Conditions

The consultancy combines remote work with in-country travel and field engagement in Fiji. The consultant must be able to work independently, coordinate across Fiji and U.S. time zones, participate in government and partner meetings, and meet fixed milestone deadlines. The role provides technical direction to a multidisciplinary consultant team but does not necessarily include formal personnel-management authority.

The initial assignment is expected to run from August through December 2026, with a possible extension subject to satisfactory performance, continued project need, funding, and written agreement. Final level of effort, authorized travel, compensation, and contractual terms will be established in the consultant agreement.

Working Environment: Work is typically performed in an office environment, with some time spent in the field.

Travel: Travel to Fiji required.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

IBTCI is an Equal Employment Opportunity (EEO) employer. This means that IBTCI is committed to a policy of equal employment opportunity for all persons without regard to race, color, religion, sex (gender and gender identity), sexual orientation, national origin, age, protected veteran status, disabled status, genetic information, or any other classification protected by applicable anti-discrimination laws. We prohibit discrimination and harassment in all employment practices and decisions, and we comply with all applicable federal, state, and local nondiscrimination laws.

If you are an applicant with a disability that requires a reasonable accommodation to complete any part of the application process or are limited in the ability, or unable to use the online application system and need an alternative method for applying, you may contact Talent Acquisition at talentacquisition@ibtci.com

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